Support

Support / FAQ

If you have account, payment, or connection issues, open a ticket in Discord Support.

Donation Tickets

Join our Discord and open a ticket to purchase items from the server shop.

How To Open A Ticket

1
Join Discord

Use discord.gg/onechunk.

2
Open Support

Create a ticket in the Support channel.

3
Include Details

Add platform, username, and screenshots.

Fast Troubleshooting

  • Confirm IP + Port 19132 are entered correctly.
  • Confirm you are using Minecraft Bedrock edition.
  • Restart client and reconnect once.
  • Check the Status page before opening a ticket.

FAQ

What IPs do I use?

Use onechunkmc.com with Port 19132 for both Factions and Skyblock.

How do console players switch to Skyblock?

Console joins Factions first. Use the Skyblock NPC at spawn to switch.

How do shop purchases work?

Open a Discord ticket. Payments accepted: Venmo and PayPal.

Do purchases give unfair advantage?

No. OneChunk has a no pay-to-win policy and keeps progression gameplay-first.